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The biggest complaint I found so far is where 21 Dukes took nearly 2 years to pay someone a low 5-figure balance. But, from what I understand this sort of thing was covered in their terms and conditions.
Which, like it or not, you agree to when you sign up. Boycott them instead by not signing up. You can find other complaints about Engage Entertainment on The Pogg.
Just keep in mind that they cover the entire network of casinos and not only 21 Dukes. Other than that, I saw that 21 Dukes has 11 complaints on AskGamblers.
Out of the 11 complaints, only 2 are unresolved. Just that there are far worse casinos out there, and that we should give them 21 Dukes the benefit of the doubt.
I even searched for a few common restricted countries and came up short. You can contact 21 Dukes by email at: I did email them to ask questions for this review.
I noticed on other review sites that 21 Dukes accepts other banking options than what I was shown. For that reason, you might want to double check their banking page to see if there are any options I missed that you can use to fund your account.
As for fees, 21 Dukes says there may be fees on credit card payments. But there are no fees on bitcoin payments.
Those min limits are pretty high. Several casinos from Deck Media have the same offer with equally vague details.
My best guess is that the rollover for this offer is 50x — which is okay. They run limited time deals, too. For example, the date today is May 4 th — a day many people use to celebrate Star Wars.
And be sure to reach out to support if you have any questions. Perks of climbing this VIP ladder include higher betting limits, anniversary bonus, birthday bonus, exclusive events, higher cash out limits, and more.
From what I can see, they work with Betsoft and Rival. Many sources say they offer a download, but I think these are outdated. Mobile is an option, too.
I checked them out from my iPhone — no app needed. Everything looked good when I checked them out. Most of the titles I recognize here come from Betsoft.
Their 3D slots are a ton of fun to play, though Betsoft has dropped the ball a time or two in the last year with their progressive jackpots.
Not much to add here. This section offers more traditional slots and themes compared to the last section. Fans of arcades can bet on scratch cards, Keno, and Bingo.
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Bulgaria is not allowed. See the list of casinos accepting Bulgaria. Players residing in Bulgaria are not accepted. Click the icon to claim. Estimated payout time is 8 days.
Click the icon for more details. Live dealer games available. Click the icon to play. This casino is not accredited by any authority which accepts and actively pursues players' complaints.
Overall players' experience is negative. With registration here, customers will receive:. No download is needed. All games are launched straight from the browser.
Among its list of accepted currencies, the local cashier has Bitcoins — a crypto-currency valued by many for its safety and other online benefits.
Regardless of the type of smartphone or tablet, every portable device is compatible with the mobile version. Special High Withdrawal Limits.
Each of the represented categories of games features a substantial selection of entertainment. Being powered by Top Game, the platform also has entertainment from several reputable software developers, including Microgaming.
Additional Betting Options None. Targeted Countries Targeted Countries No targeted specified. Our Take 21 Dukes Casino online was founded in Complaints Handling Procedure Procedure Disputes resolved by the casino, special rules.
Other Facebook No Page. Payment Methods for Bulgaria. Reported payout time For this casino from 93 to 93 days, median is 93 days For all associated casinos from 6 to 93 days, median is 33 days.
Our Take There is an average selection of deposit methods, although they not only cover standard ways to deposit money, but also provides several options for certain countries.
Date Class Type Solved? Latest Casino Bonuses Rating. Casinolistings Status Blacklisted and rogue. Our Take This is a location with average ratings online.
There are two no-deposit bonuses available from this review page. The only offer that needs a promo code is a special bonus from our portal, while all other deals are freely claimed online after depositing.
Bonus cannot be converted to cash, as only wins from it can be cashed out. T Table Games Contribute: V Video Poker Contribute: A Arcade and Variety Contribute: No bonus code required.
Automatically after fulfilling terms. Our Take Newbies can choose a sign-up bonus, which is either cash back for the first deposit or match on the first few deposits.
Mobile Software Mobile Version Available. Copyright Key to Casino. Support is good at 21Dukes Casino. Player was locked out of 21Dukes Casino due to fraudulent behavior.
Customer support was friendly to this player and generous about giving bonuses away. Player sent his documentation in order to withdraw his winnings but it has been rejected without any explanation.
The customer support was helpful. Player has been unable to receive a cashout for more than 2 weeks. Casino closed the player's account without any explanation and returned his deposit only after the complaint to Askgambler.
Player complains the casino pays within several weeks and the customer support works badly. Casino staff worked well. Player praises fast payments and good work of the casino staff.
Support wasn't friendly and player received his winnings within 6 days. Player enjoyed a very helpful customer support of this online casino.
Live support is helpful and informative. Player found it very hard to meet the wagering requirements due to the strict multipliers deficit, but it appeared to be explained in the terms.
Live help was helpful and nice. Customer support representatives ignored the player's questions and remained unreachable for a long time.